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This is Kara Thrasher-Livingston with Senior and Disabilities Services and I'd like to welcome you to our recording of our training about Critical IIncident Reporting. A couple of things to know ahead of time - critical incident reporting training is required prior to being certified by Senior and Disabilities Services as a provider. It is required for new staff that you might have come on board at your agency. All certified providers need to follow the critical incident reporting training policy which does state that providers are required to train staff internally. Usually what happens is - your agency will have one delegated staff attend the webinar training and then that staff member can actually train others at that agency. You might be attending this video for that purpose which is perfectly fine if that's the case then you would actually go to your agency training delegate - whoever that may be - to receive your certificate of training in critical incident reporting. So what is critical incident reporting? It's a reporting system that allows us to communicate with each other - Senior and Disabilities Services - the Quality Assurance unit - perhaps our Adult Protective Services staff or maybe even even other staff that are concerned with protecting health and safety for people we serve. It's way to let us know what is going on with somebody who you're helping in terms of their health and safety and it helps us put information together . This means that we might be looking at bigger trends in order to be able to change our services that are available to people. It's also a requirement for our federal oversight - they oversee all of the Medicaid programs in every state. This oversight agency is called Center for Medicare and Medicaid Services otherwise known as CMS. So all of our providers to do our hands on care and other services in our community right for people served are mandatory reporters for critical incidents and Adult Protective Services - and Office of Children's Services. This is a central link that helps you do that. First we need to know what is a critical incident - since we know that we are caring for people who do have particular needs related to their disability. The critical incident is something that happens to affect health and safety that really sticks out from what we already know about supporting that person. It's not the regular care that we do - our regular health related issues that we're helping somebody because they have them. It's really something out of the ordinary. It impacts their health and safety. It's something that is not addressed by actions that staff would do - in the service plan, or plan of care. there is regulation about the incidents and it's called Critical Incident Reporting. It's at 7 AAC 130.224 in the Alaska Administrative Code. this is a summary of what we should be reporting on critical reports. Safety concerns are the first category. if you're serving a person and they are missing - that...